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CCM INSIGHTS, TRENDS & COMMENTARY

Blog

Find our announcements, takes, and insight on communications trends, industry happenings, and more from the CCM experts at Elixir.

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FEATURED POST

On-prem, cloud-hosted & cloud-native: Why it matters where your CCM SaaS lives

On-prem, cloud-hosted & cloud-native: Why it matters where your CCM SaaS lives

Jason Dafnis
Feb 17, 2026

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Blog posts from the Elixir team

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Customer Communications Management (CCM)

4 Lessons and a Prediction: Looking Back at Document Strategy Forum (DSF) ‘24

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Melissa Yearta

June 3, 2024

Join us on a look back at DOCUMENT Strategy Forum (DSF), 2024. Learn about the latest trends, challenges, and opportunities in customer communications.

Customer Communications Management (CCM) Modernizing Communications CCM Cloud Migration

3 Reasons to Move Your Customer Communications to the Cloud

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Elixir

March 19, 2024

Modern consumer demands call for modern communication management and delivery. The power and scalability of a cloud-native CCM system answers that call.

Insurance Communications Omnichannel Delivery Social Media Customer Communications Strategy

The New Omnichannel Communications Ecosphere

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Elixir

January 12, 2023

The New Omnichannel Communications Ecosphere

Centers of Excellence - How Healthcare Payers are Driving Member Growth

Healthcare Communications Customer Communications Management (CCM)

Centers of Excellence - How Healthcare Payers are Driving Member Growth

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Elixir

August 11, 2022

Choosing a Customer Communications Platform for the Digital Age

Choosing a Customer Communications Platform for the Digital Age

Healthcare Communications Insurance Communications ANOCs and EOCs Medicare Communications

Choosing a Customer Communications Platform for the Digital Age

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Elixir

May 6, 2022

Choosing a Customer Communications Platform for the Digital Age

Financial Services & Banking Insurance Communications Case Study

A Bimodal Approach to Social Media Helps Insurer Achieve a Stellar Outcome.

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Elixir

March 16, 2022

A Bimodal Approach to Social Media Helps Insurer Achieve a Stellar Outcome.

Transforming Regulated Communications from Print to Pixels

Healthcare Communications Financial Services & Banking Regulated Documents

Transforming Regulated Communications from Print to Pixels

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Elixir

January 11, 2022

Transforming Regulated Communications from Print to Pixels

Customer Communications Approaches Directly Impact Member Enrollment Success

Healthcare Communications Government Communications Communications Industry Analysis Financial Services & Banking Regulated Documents

Customer Communications Approaches Directly Impact Member Enrollment Success

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Elixir

December 16, 2021

Customer Communications Approaches Directly Impact Member Enrollment Success

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Elixir Technologies creates customer communication management (CCM) solutions. From data management and document creation to personalization and delivery, we help teams improve communication across the entire customer journey.

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