Discover why regulated organizations are adopting provably private, zero-retention AI to reduce compliance risk and gain an advantage before 2027.
CCM INSIGHTS, TRENDS & COMMENTARY
Blog
Find our announcements, takes, and insight on communications trends, industry happenings, and more from the CCM experts at Elixir.
FEATURED POST
Why smart orginazations are racing to deploy "forgetting" AI before December 2027
Libby Koehn
Jun 15, 2026
Jun 15, 2026
Blog posts from the Elixir team
Elixir Labs 2026: Our 4-day engineering hackathon with 65 engineers driving AI innovation, student collaboration, and real customer impact.
Customer Communications Management (CCM)
Customer Communications Strategy
Modernizing Communications
Shift Left, Scale Up: How Early-Stage Customer Communication Strategy Unlocks Hidden Value
Modern organizations are shifting left with their customer communications strategies to catch issues early in the lifecycle. Here's how they do it.
For our 2026 hackathon, the Elixir engineering team completed a bug-squashing bonanza where bugs = points — but unfinished bounties expired for everyone.
You want to use cloud customer communications management (CCM) tools, but what about cloud-based vs cloud-native? Here's what you should know about the options.
Discover how Elixir's AI technology revolutionizes CCM product replacement, slashing costs and timelines while preserving business logic and compliance seamlessly.
Modernizing vendor risk management by leveraging independent security audits saves time, reduces costs, and enhances operational security for both customers and vendors.
Is your CCM system devouring your budget? Discover why it’s time to evolve or risk extinction. Learn how platforms like Elixir outpaces the dinosaurs.
Getting insurance customers to engage means proving trust & value. Here are our favorite tips for member engagement from our 40+ years in insurance comms.
Insurance Innovators USA 2025: 30% growth, AI breakthroughs, and emerging trends shaping the future of insurance. Key insights from Nashville.