Elixir DesignPro Tools
DesignPro Tools (DPT) is a groundbreaking legacy tool suite for composition and resource management in traditional communications workflows.
Industry-defining document composition software
Elixir DesignPro Tools (DPT) is a document composition software that allows users to create and edit forms, fonts, images, and overlays natively for AFP or Xerox print streams.
DesignPro Tools license renewals and support are handled directly by Elixir Technologies. Use the form below to book a call with us about renewals, support, and training, and to hear about updates and changes.
Contact us about DesignPro Tools and more
Fill out this form if...
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You'd like to know more about support and training for DesignPro Tools
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You have a question about DPT licensing and renewals
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You're curious how Elixir Cloud can help you manage more of your customer communications
DesignPro Tools FAQ
For more assistance with your DesignPro Tools, fill out the form above or contact Support by email at elx_support@elixir.com or phone at 1-805-641-5900 (Option 3).
Who do I contact if I need additional DesignPro Tools licenses or to switch my current Design Pro Tools license(s) to Elixir Technologies Corporation (“Elixir”)?
If you need additional DesignPro Tools licenses or want to switch your current DesignPro Tools license(s) contact Elixir directly.
What effect will switching my DesignPro Tools licenses to Elixir have on my active licenses?
Elixir will not charge you additional license fees on your license(s) for the current annual term provided you have paid the entire amount of the annual license fees to Xerox. You will only pay Elixir for additional license renewals. To switch licenses, please email a copy of your most recent paid invoice to elx_support@elixir.com.
Once your licenses are managed by Elixir, you will have direct access to our expert Technical Support team, who will help you with any issues or questions.
What are concurrent licenses and how do they benefit my organization?
A DesignPro Tools concurrent license allows you to upgrade your individual DesignPro Tools licenses to a single DesignPro Tools Plus multi-seat license that manages all your DesignPro Tools user sessions. DesignPro Tools concurrent licensing allows multiple team members to share the same license on their network domain.
Please contact Elixir Sales or Support for more information about upgrading to DesignPro Tools Plus.
Who do I contact about DesignPro Tools updates?
Only Elixir can provide you with new updates for DesignPro Tools. To request an update, contact Elixir.
My team uses DesignPro Tools infrequently and does not know the feature set well. How can we request Elixir Professional Services for DesignPro Tools?
Contact Elixir Support for information about our self-paced, and custom training options for your team or to request a quote and timeline for other services.
How do I find out about the next generation of the DesignPro Tools line of products and solutions?
Elixir continues to innovate and develop modern solutions for content and customer communication, including Elixir Cloud. Learn more on the Elixir Cloud product page.
We are Interested in adding Metacode and DocuTag features. Who do we contact?
Please contact Elixir Support for more information on upgrading.
Where can we find information about DesignPro Tools training?
DesignPro Tools training is available exclusively through Elixir. Contact us to request additional information.
What if I need to use my current license in a virtual environment?
Virtual machine licenses are available exclusively through Elixir. Contact us to talk about transferring your license.
What are the steps involved in transferring my license(s) from Xerox to Elixir?
- Please contact us directly via elx_support@elixir.com
- Provide Elixir with a copy of the last Xerox invoice and license.dat file for transfer
- Elixir will provide a new customer number, password, and IDs for use, along with instructions for license installation and download
- Future license renewals will be processed via Elixir
Does Elixir have a modern solution to manage forms?
Yes! We would love to show you how Elixir solutions can help you manage multichannel communications, from data through delivery.
Request a demo of Elixir Cloud, and we'll set up time for a discovery session to identify your business and technical goals and challenges.