The Gap Is Growing: Why P&C Insurers Are Prioritizing Communication Modernization in 2025
In property and casualty insurance, customer communication has always mattered — but this year, it’s becoming a top-line …
Modern Customers Won’t Wait: How Life Insurers Can Cut Document Costs by 70%
Policyholders want fast, easy, and personalized communication. But many life insurers still rely on old systems that are …
Elixir Named Leader in QKS SPARK Matrix for Customer Communication Management - Reflections
I'm both humbled and proud to announce that Elixir has been recognized as a Leader in the 2025 QKS Group SPARK Matrix™ f …
Turn Your Insurance Communication Challenges into a Competitive Advantage: the ROI Flywheel Approach
Insurance communications have evolved beyond traditional policy documents and claims updates. They now represent critica …
The Best Healthcare ID Cards Are the Ones Members Never Have to Think About
Digital Innovation Meets Healthcare Necessity: Transforming ID Card Management for the Modern Era In the best-case scena …
Weather the Storm: Leverage Modern Communications to Make Your Annual Enrollment Period Smooth Sailing
Like a storm on the horizon, the Medicare Annual Enrollment Period (AEP) arrives with intensity and often unpredictable …
Why CCM Projects Fail: The "Big Bang" Mistake
The statistics are sobering: 70% of digital transformation projects fail to meet their stated goals. When it comes to Cu …
CCM Selection by the Numbers: What to Look for in Your Next Solution
Digital transformation has reshaped how businesses connect with customers. Traditional, document-centric approaches are …
