Modernize Your Healthcare Customer Communications with Elixir Cloud
A cloud-native CCM platform makes the difference. Streamline your processes. Reduce IT dependency. Empower your business users to create and manage customer communications with ease. Leverage advanced capabilities to ensure compliance, maximize engagement, and drive efficiency.
Ensure Compliance with Healthcare Regulations
Stay compliant with complex regulations like HIPAA, CMS, and state-specific requirements. Elixir Cloud enables you to create, manage, and deliver communications across channels. Plus, built-in compliance checks, audit trails, and secure archiving safeguard data. So, you can mitigate risk and protect sensitive patient information.
Streamline Member Communications and Enrollment
Improve the efficiency and accuracy of your member communications and enrollment processes. Keep members informed and engaged. Elixir Cloud integrates seamlessly with your existing systems. So, you can create and deliver personalized, data-driven communications. Save time and reduce errors. Automate generation of welcome kits, benefit summaries, EOBs, ANOCs, and other critical documents.
Streamline ID Card Management and Medicare Solutions
Healthcare ID cards and Medicare communications represent critical touchpoints in your member experience. Our purpose-built solutions transform outdated production processes into streamlined digital workflows. Deliver precise, compliant ID cards through physical and digital channels while reducing production time from days to minutes. Our Medicare solutions feature pre-built templates, batch processing, and comprehensive compliance capabilities to ensure accurate, timely delivery of critical Medicare communications including ANOCs and EOCs. Modernize your approach to these essential member touchpoints with solutions that drive operational efficiency and enhance member satisfaction.
Maximize Member Engagement and Loyalty
Engage your members with personalized, targeted communications on their preferred channel. Leverage member data from multiple sources. Use this to create relevant, timely messages that drive engagement, adherence, and loyalty. Provide better care to patients. Leverage preventive care reminders, wellness programs, gap-in-care alerts, and disease management support. Elixir Cloud lets you maximize the value of every member interaction.
Healthcare Solution Packages
Essential Compliance for Small Businesses
Get started with regulatory compliance in customer communications with our Starter Package—designed for small businesses seeking entry-level solutions. This package includes key documents like Annual Notice of Change (ANOC), Summary of Benefits and Coverage (SBC), and Evidence of Coverage (EOC) to help you stay compliant with ease.
Features:
✔ Pre-built Template Library – Access ready-to-use templates for quick and compliant document creation.
✔ Basic Document Storage – Securely store and manage essential compliance documents.
✔ Batch Processing – Generate and distribute documents efficiently in bulk.
✔ CSV/XML Data Feed – Seamlessly integrate data for streamlined document generation.
Ensure clarity, compliance, and professionalism in your communications—all in a cost-effective and hassle-free solution!
Scalable Compliance for Growing Businesses
Take your compliance and customer communications to the next level with our Growth Package—designed for businesses that need more than just the basics. This package includes everything in the Starter Package, plus additional essential documents like ID Cards, Welcome Kits, and Explanation of Benefits (EOBs) to enhance customer engagement and regulatory compliance.
Features:
✔ Everything in the Starter Package, plus:
✔ ID Cards & Welcome Kits – Deliver a seamless onboarding experience.
✔ Explanation of Benefits (EOBs) – Ensure clear, compliant benefit statements.
✔ Standard API Data Feeds – Enable smooth data integration for automation.
✔ Advanced Document Storage – Secure, scalable storage for critical records.
✔ 508 Compliance & Language Support – Meet accessibility standards and multilingual communication needs.
Upgrade to the Growth Package and streamline your compliance while enhancing the customer experience!
Ultimate Compliance & Communication Solution
For organizations that demand full-scale compliance and advanced customer communication capabilities, the Enterprise Package delivers. Get everything included in the Starter and Growth packages, plus powerful customization options like Custom Templates and Custom Data Feeds to fit your unique business needs.
Features:
✔ Everything in the Growth Package, plus:
✔ Custom Templates – Tailor documents to match your brand and compliance requirements.
✔ Custom Data Feeds – Seamlessly integrate your data with flexible, personalized feeds.
✔ JSON Delivery Output – Enable efficient, structured data transfer.
✔ WhatsApp Delivery Output – Expand customer communication with direct messaging.
✔ DocuSign Integration – Streamline digital document signing and approvals.
✔ Platinum Support – Priority assistance with dedicated expert support.
The Enterprise Package is your all-in-one solution for compliance, efficiency, and enhanced customer engagement at scale.
Accelerate Digital Transformation in Healthcare
Speed up your digital transformation efforts while minimizing disruption to existing processes. Elixir Cloud supports a smooth transition from print to digital communications. So, you can maintain compliance and member preferences. Empower your teams to embrace digital transformation quickly and efficiently. We make it simple with a cloud-native architecture, intuitive user interface, and low-code design.
“Elixir has a vast amount of domain knowledge and experience with regulated materials and has established best practices regarding the procedures pertaining to ANOC and EOC documents. We’re extremely happy with the Elixir team.”
Proven Results in the Healthcare Industry
Leading healthcare organizations trust Elixir Cloud to transform their customer communications. Our platform has helped healthcare providers and payers:
- Achieve 99% accuracy in regulatory communications.
- Handle 10x volume spikes during open enrollment periods.
- Reduce member onboarding time by 50%.'
- Improve medication adherence rates by 20%.
- Increase member portal adoption by 35%.
Drive better health outcomes. Improve member satisfaction. Elixir Cloud can help your healthcare organization achieve your CCM goals.
Learn more about Elixir
Request a demo below to see how Elixir can improve customer interactions, streamline communication, and boost audience engagement. Discover the innovative features and tools that optimize your strategies and ensure your messages resonate.