Getting insurance customers to engage means proving trust & value. Here are our favorite tips for member engagement from our 40+ years in insurance comms.
Want to retain more insurance customers this year? Follow our tips
Alexander Floyd
Apr 15, 2026
Apr 15, 2026
Insurance Innovators USA 2025: 30% growth, AI breakthroughs, and emerging trends shaping the future of insurance. Key insights from Nashville.
70% of P&C insurance CEOs are prioritizing communication modernization in 2025 to close the growing customer expectations gap while reducing claims expenses by 30%.
Discover how life insurers can significantly cut document costs and enhance customer service by modernizing their communication systems.
Turn Your Insurance Communication Challenges into a Competitive Advantage: the ROI Flywheel Approach
Turn insurance communication challenges into opportunities with the ROI Flywheel methodology, enhancing customer satisfaction, operational efficiency, and compliance while driving business value.
Transform your healthcare ID card management with modern solutions that streamline member experience, ensure regulatory compliance, and optimize production efficiency for healthcare payers.
The New Omnichannel Communications Ecosphere
Choosing a Customer Communications Platform for the Digital Age
A Bimodal Approach to Social Media Helps Insurer Achieve a Stellar Outcome.