Webinar: As AI hype rages on, what's actually working in CCM?

According to global CCM advisory firm Aspire, 85% of organizations surveyed say they've adopted AI in their customer communications management (CCM). Only 17% say they've seen demonstrated ROI and clear business impact from using AI.

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Just check your email or contact us at marketing@elixir.com for a link to the recording.

Watch this webinar, co-presented in 2026 by CCM thought leaders at Aspire and Elixir, to discover:

• Actual use cases for AI in your customer communications
• Survey results from 585 businesses on how they are (and aren't) using AI in their CCM
• A case study of one large insurer who used AI to move their CCM from legacy tools to the cloud in under a year
• Where companies are investing in their CCM through 2027
• Where the "use AI first, ask questions later" approach falls apart for most companies

Watch for new insights, ideas, and actionable advice on how you can make the most of your CCM investment.